Refund policy
Return & Refund Policy
At Build&Wear, customer satisfaction is important to us. Because we work with international suppliers and fulfillment partners, please read our policy carefully before requesting a return.
30-Day Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To qualify for a return, the item must:
- Be unused and in the same condition you received it
- Include original tags and packaging
- Include proof of purchase or order confirmation
To start a return request, contact us at biuldwear@gmail.com with your order number and reason for the return.
Please note that return instructions and the appropriate return address will be provided after your request is reviewed and approved. Because our products are shipped from international fulfillment centers, return locations may vary depending on the supplier and destination country.
Items returned without prior authorization will not be accepted.
Shipping & International Fulfillment
Build&Wear operates as a global dropshipping store. Products may be shipped directly from our international suppliers and warehouses to customers.
Delivery times may vary depending on the product, warehouse location, customs processing, and local courier services.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us immediately at biuldwear@gmail.com with:
- Your order number
- Photos of the item and packaging
- A brief description of the issue
We will review the situation and work quickly to provide a replacement, refund, or appropriate solution.